How smart experiences build service loyalty: The importance of consumer love for smart voice assistants

C How to Build Smart Appliances ?

advertised as smart devices since they have enhanced features beyond basic functionality. However, these devices are often regarded as complex and complicated rather than smart. Our notion of a smart appliance is different; we suggest that smart devices are devices that are not ignorant about their environment and context. From our working definition it can be seen that the understanding of con...

C How to Build Smart Appliances ? Albrecht

advertised as smart devices since they have enhanced features beyond basic functionality. However, these devices are often regarded as complex and complicated rather than smart. Our notion of a smart appliance is different; we suggest that smart devices are devices that are not ignorant about their environment and context. From our working definition it can be seen that the understanding of con...

Smart, smarter, smartest... the consumer meets the smart electrical grid

Smart Voice Search Engine

For years and years the search engine researchers focus their efforts on having more accurate and faster search engines. This was more than enough in the past but with the appearance of smart phones the idea of having everything smart became dominant. In this paper we tried to share the dream of having a domain independent search engine and not only an ordinary one but a smart search by voice e...

Smart Feeder/Shuttle Bus Service: Consumer Research and Design

While long-haul express transit is gaining ridership, consumers are increasingly experiencing limited access to express transit due to saturated parking at and around stations. The smart shuttle concept was introduced to provide easy access to express transit. Smart shuttles will be equipped with advanced public transit system technologies to track shuttle vehicle locations and disseminate up-t...